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  HOMESMART PC      

September - 2005

 
  Technical Support for Residential Customers And Small Businesses    
       
  MegaBytes - Issue # 008

MegaBytes is a monthly publication from HomeSmart PC dedicated to helping you with all of your computer problems and questions. Included please find up to date technology news, resources and downloads.

You are subscribed to the HomeSmart PC mailing list. You are on this list because you are a client or a friend, and have either signed up online or requested it at an offline location or appointment. We apologize if this has reached you in error. You may remove yourself by clicking the unsubscribe link above.

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Contest:          The Motorola Rokr E1
       
 

 


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The American Red Cross

  In the wake of Hurricane Katrina, the residents of Louisiana, Alabama, and Mississippi, have dire disaster-relief needs: rescuing and treating stranded survivors; feeding, clothing, and housing the displaced; and organizing medical assistance for those injured during the hurricane and suffering without vital treatment in its aftermath. This is the worst natural disaster in the US during the last 100 years, so let's continue to support our fellow citizens in the South by donating to the Red Cross.  
   
 
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Monthly Specials Check out what special offers coupons and give-a-ways we are offering to our customers this month.
 
Computer Tips Need a useful tip to help make your computing experience easier? Find it here!
 
Services Thinking about calling an onsite technician for your home or office? See how HomeSmart PC can help.
 
Technology News From new products to tech company mergers stay on top of the technology world.
 
Hot Links Popular links back to our website and other places on the web. As well as open source projects and freeware, for downloading.
 
Ask The Tech Got a computer question? email our support staff and get the answer to your problem.
 
HSPC Information Credits, job openings, advertising opportunities...
 
Contact Us Call us, email us, find us on the web.
 
  Spotlight:
     
  HSPCeSUPPORT  
 

 
     
 
In the past few months, we
have been focusing on our
new remote support features.
  • Communicate with you in real time via voice or keyboard
    chat.
     
  • Faster problem definitions and
    resolution via
    remote access.

To find out more about how
these new remote access
features can benefit you,
Click here

 
     
 
 
 
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August & September    
  Back to School Setup:
Have you already purchased that new computer, scanner, or digital camera in anticipation of the upcoming school year? Do you need help setting it up? Call us at 617.879.3460 or email customerserv@homesmartpc.com and for a flat fee of 89.99 we'll come and set up your new equipment and give you a 30 min tutorial on how to use it.

Note: Some Restrictions may apply. Call for details.
     
Ongoing    
  Referral:
Don't need our services, but know someone who does? Refer a new customer and after our first service call, receive either a check for $15.00, or $10.00 off our hourly rates for 4 months.

Note: You may choose only one per Referral. If you continuously  choose to reduce your hourly rate by $10.00, the 4 month terms will run consecutively.
 

Ongoing    
  New Customers:
New customers call now, and after just two hours of on site computer services well send you  you a $15.00 gift certificate to your choice of Micro Center, Staples, CompUSA, or Barnes and Nobles.
 
     

*

You must mention these offers when scheduling your appointment. Also please click on the gift cards, print out the flyers and exchange them for your gift certificate at the time of your appointment. Limit one per household/office per appointment. 
 
 
 
 
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  4 ways to shield your e-mail address from spammers on the Web

 

  Spammers are constantly searching the Web for e-mail addresses. They use programs called harvesters or bots that can grab addresses from Web pages. Then, they use their swelling e-mail address lists or pass them along for a profit.

That’s why we always recommend you not use your primary e-mail address when posting messages to guest books, newsgroups or message boards. In general, if your e-mail address is on a Web page, it can be harvested. And if you have your own Web site or blog, you may be giving spammers even more opportunities.

But you can take precautions to stay off spam lists. Generally, the key is to make your e-mail address unreadable to harvester programs. At the same time, it should remain readable to humans. The good news is that people are a lot more sophisticated and flexible readers than programs.

Your best first step is to avoid the standard e-mail address format of "MyName@Website.com." If that address makes it onto a Web page, you're almost guaranteed a new influx of spam. So what are the alternatives? Here are four suggestions

1. Spell it out
An easy and effective trick is to simply spell out the address. For example, MyName@Website.com becomes "My Name at Web site dot com." However, this technique has been around a while. No doubt, spammers tweak their programs to search for it.

To avoid a pattern, you should be creative with your sentences and phrases. One idea is to use a foreign character for the "@" in the address. we’ve seen people who get creative and perhaps use RemoveMyEmailAddressSiteDotCom

As long as your e-mail address is still recognizable, you've succeeded. We've seen sites that devote a whole paragraph to revealing an address bit-by-bit. I've even visited Web pages that use word games for the contact e-mail. But that might be going too far.

As long as your e-mail address is still recognizable, you've succeeded. we've seen sites that devote a whole paragraph to revealing an address bit-by-bit. we've even visited Web pages that use word games for the contact e-mail. But that might be going too far

For the most part, your address becomes unreadable because it's not really text. It's a picture of text. Only a program equipped with optical character recognition technology has a chance of reading your address from a picture. But the technology requires extra processing muscle which can slow down a spammer's operation. It's not very practical for spammers who need to collect mammoth address lists in the shortest possible time.

3. Encrypt it
You can use an e-mail obfuscator to display your address in the standard "MyName@Website.com" format. The typical obfuscator translates your address letter-by-letter into Unicode or ISO standard character codes. It's one of the oldest and most basic encryption techniques, but it's good enough to fool many harvester programs. A few of the many obfuscators on the Web include CodeHouse, Alicorna and Duke IT. However, you need some basic skill with HTML to put the codes in your Web pages.

4. Use a form
The best way to protect your e-mail address is to never display it at all. You can use a comment or feedback form to offer a point of contact without revealing your address. All you need is an HTML form for your page and a script to process the form on the Web server. But many Web site owners don't know one from the other. That's why Web site hosting services usually offer pre-made tools like forms along with scripts that are compatible with their Web servers.

 

 
  How Can I Tell If SP2 is on my computer?   Some folks with automatic downloads want to know how they can tell when Service Pack 2 has arrived. Part of the SP2 installation is a requirement that you reboot your machine. At the least, you should see a message telling you that.

Your computer will show you if you have Service Pack 2. Go to Control Panel (use Classic View) and double-click System.Select the General tab. Under System, it should show you which service pack you have installed. At a minimum, it should show Service Pack 1

 

 
  Making shortcuts on your desktop
 
  Shortcuts are placed on the desktop. That's what the monitor shows when you start the computer. Typically, you double-click the shortcut, and a program or file opens.

So, let's say you want to create a shortcut to Outlook Express. Programs are easy. Click Start>>All Programs. Find Outlook Express in the list and right-click it. Select Create Shortcut.

Shortcuts are placed on the desktop. That's what the monitor shows when you start the computer. Typically, you double-click the shortcut, and a program or file opens.

So, let's say you want to create a shortcut to Outlook Express. Programs are easy. Click Start>>All Programs. Find Outlook Express in the list and right-click it. Select Create Shortcut.

 
 
 
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  Thinking about calling an onsite technician for your home or office? Do you need to Find IT outsourcing for your company? Take a look at some of the services we provide to see how HomeSmart PC can help you with your tech support needs.  
         
  Computer Maintenance:   On-Site Computer Repair:  
  From  virus de-bugging, to operating system maintenance and spyware sweeps we do it all. Do you know how to "defrag your hard drive" or  "delete cookies" How about installing pop-up blockers or anti-spam filters for your email and internet. All of these standard operations are essential for the optimum effectiveness and health of your computer.

Services can be provided Remotely or on-site.
 

  Don’t waist time by lugging your computer off to some computer store that will that will keep it for a week and return it to you unfixed. Don't spend hours on the phone with the tech-support department only not to understand what is being said to you. Let us come to you and fix it or, if we can’t fix it at your place, we’ll bring it to ours and have it back to you ASAP. The best part of it all is that we do all the work including pick up and delivery.   
  Networking:   IT Outsourcing:  
  Installation and setup of small networks is our specialty. We can have your home or small office fully wired (or go wireless) and functioning for file, printer, and high speed internet sharing using the latest in wired and wireless technology.   Are you running a small to mid sized business? Do you have computer support and IT needs on an ongoing basis. Let a member from our sales team give you a free analysis and proposal. With our onsite and remote support features we can do it all. From network monitoring and remote system maintenance, to hardware support and offsite remote data storage. Call now and let us worry about your computer issues.  
         
  Please visit our website for a full listing of our services.  
 
 
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  Office 12 makeover takes on 'feature creep'
 
For years, Microsoft has been trying to add features to Office without them getting in the way of people who already know their way around the software.

Unfortunately, the company was a little too successful at making its innovations unobtrusive. In user testing, Microsoft found that nine out of every 10 features that customers wanted to see added to Office were already in the program.

"They simply don't know it's there," Chris Capossela, a Microsoft vice president, told a developer crowd last week. "It's just too hard to find it."

 

Indeed, Office has become a case study for feature creep--the phenomenon in which a simple technology becomes complicated and unmanageable through the addition of new features. Office, which once had 100 commands neatly organized into menus, ballooned to contain some 1,500 commands located in scores of menus, toolbars and dialog boxes.

Having sensed that the software has reached the limits of functionality, Microsoft has been preparing its most radical overhaul ever for Word, Excel and friends. With Office 12, due next year, the company plans to do away with a system that depends on people remembering which series of menus lead to a particular command. Instead, users will see a "ribbon" of different commands above their document, with the options changing depending on the task. Microsoft previewed the new look for Office at last week's Professional Developer Conference in Los Angeles.

Read More...

More stories on Office 12

 

  Look out, Humvee
 
The Humvee isn't the last word in military roadsters. The next generation of fighting four-wheelers could sport features taken from the Ultra Armored Patrol Vehicle, a design project being driven by the Georgia Technology Research Institute and sponsored by the Office of Naval Research.

With the Ultra, which uses a commercial truck chassis and runs on diesel fuel, researchers looked to boost mobility and survivability

Read More...

   
 

 
Crave privacy? New tech knocks out digital cameras

Researchers at the Georgia Institute of Technology have come up with an inexpensive way to prevent digital cameras and digital video cameras from capturing that secret shot.

The technology they've devised detects the presence of a digital camera up to 33 feet away and can then shoot a targeted beam of light at the lens, according to Shwetak Patel, a grad student at the university and one of the lead researchers on the project.

That means that someone trying for a surreptitious snapshot of, say, a product prototype or an amorous couple gets something altogether less useful--a blurry picture (or a video) of what looks like a flashlight beam, seen head on. (A video of how the system works can be viewed here.)

The group has developed a lab prototype--which consists of a digital projector with a modified video camera mounted on top--but will soon design a device that could be manufactured and sold commercially. The group, which presented a paper on its work at Ubicomp (The Seventh International Conference on Ubiquitous Computing) in Tokyo last week, is also in contact with large consumer electronics manufacturers.

Though photo-foiling gadgets are one possibility, the technology might also eventually be incorporated into digital projectors and other devices as a feature.

Read More...

     
 
 
 
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  Website Links:   Outside / Open Source / Freeware Links:  
      Familiar with open source software? For each issue we have hand picked a small list of links to open source and freeware websites that we think will be interesting and helpful. to see a full list of links to open source projects and freeware, click here.  
         
      Category: Name: Link:  
  Home   Mail programs Mahogany Mail http://mahogany.sourceforge.net/
  Services   Instant Messenger Trillian Basic http://trillian.cc/downloads
  Downloads   Network Tools UltraVNC http://ultravnc.sourceforge.net/  
  Tech Forums   Video tools DVD Shrink http://www.dvdshrink.org/
  Technology News   Web servers Apache http://httpd.apache.org/
  Employment   3D Graphics OpenFX http://www.openfx.org
  Contest   Anti-Virus AVG http://www.grisoft.com/
             
 
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    Got a technical or computer problem that you need answers to? Email us your question to advice@homesmartpc.com  and one of our experienced tech support representatives will answer your question in our next newsletter.

Don't feel like waiting a month for an answer? A sure way to get a faster response is by posting your question or problem in our brand new computer forums, which are monitored daily by our staff

Note: Please understand that due to the volume of questions we receive, we may not be able to answer every question.

 
         
 
 
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  About Us:   Employment Opportunities:  
  We are a small computer services company located in the Coolidge Corner area of Brookline, MA. we provide a number of services to the local residents and business. our services range from technical support for your computers, to office projects, graphic design and much much more please visit http://www.homesmartpc.com for a full list of services and rates. No project is too small or too large. With our versatile and competent staff we can manage any project for you.

 

Installations

Upgrades

Tech-Support (Onsite, Telephone, Online)

Office Projects

Computer Products (Hardware & Software)

Computer Repair

Corporate IT Solutions

Graphic Design

Data Entry

Data Recovery

 

We are looking for skilled computer professionals to work in service and support related positions. This is a contract job and due to the nature of the services we provide, a car is needed. We would prefer individuals who are familiar with installing and supporting VPN as we support many offices as well as residences. Being that this is a very interactive position. Personality and communication skills as well as computer knowledge is definitely a plus. If interested, please send all resumes with cover letter to employment@homesmartpc.com  or fill out our online application at

Minimal Requirements:
• Must have experience in installing and configuring MS Windows Operating Systems (Win95, Win98, Win ME, Win2000, Win XP) and software
• Must be able to replace hardware components (CD drives, Hard drives, memory, video cards, audio cards)
• Some knowledge about removing viruses, pop-ups, spy-ware and ad-ware.
• Some knowledge in installing wireless networks

To apply for a position with HomeSmart PC, please send all résumé's and cover letters to employment@homesmartpc.com or, visit out website and fill out our online:

 

Employment Application 
 

 
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  Some information provided in this newsletter comes from and links back to third party websites such as http://www.cnet.com and others. All links and information are provided with the authorization of these third parties. The remaining information is provided by http://www.homesmartpc.com   For information on advertising and media partnership opportunities within all HomeSmart PC email newsletters and website properties, please send inquiries to: advertising@homesmartpc.com

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Brookline, MA 02446

 

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